Shipping and delivery

Clear information about processing, delivery, tracking and shipping.

Search this policy, for example: refund, delivery

At a glance

1 business day Order processingAfter payment is confirmed. Weekend and holiday orders are processed the next business day.
7 business days Estimated deliveryIncluding processing, dispatch, and transit.
Tracking Every orderTracking information is sent by email once your order ships. Allow up to 48 hours for tracking to become active or update.
POWER27 Free delivery codeUse code POWER27 at checkout to get free delivery.

From order to your door

Order placed
You receive a confirmation by email.
Processed
We prepare your order efficiently.
Dispatched
Your order ships and you receive tracking.
Delivered
Your order arrives at your door.

Good to know

Where we deliver

We currently ship orders within the United States.

Delivery costs

Any applicable shipping charges will be clearly displayed at checkout before you complete your purchase. Promotional free-shipping offers may be available from time to time.

Delayed or lost orders

If your order has not arrived within the estimated 7 business-day timeframe, please contact our customer support team with your order number. We’ll check the latest shipping status and assist with the next steps.

Need help with your order?

Email sales@powertoolsmax.com with your order number and we’ll help you check your order status.

Read the full policy

Shipping Policy

Last Updated: October 5, 2026

We’re committed to getting your order to you safely and reliably.

Order Processing & Dispatch

Orders are typically processed within 1 business day after payment is confirmed.
After processing, orders are dispatched within 1–2 business days.
Orders placed on weekends or holidays will be processed on the next business day.
Once your order has shipped, you’ll receive a shipping confirmation email with tracking information.

Shipping & Delivery

We currently ship orders within the United States.

Estimated Delivery Time: 7 business days in total (including processing, dispatch, and transit).

Please note that delivery times are estimates and may vary depending on the shipping carrier, weather conditions, holidays, customs, or other circumstances beyond our control.

Shipping Costs

Any applicable shipping charges will be clearly displayed at checkout before you complete your purchase.

Promotional free-shipping offers may be available from time to time.

Order Tracking

Once your order has been shipped, you’ll receive a tracking number via email.

Please allow up to 48 hours for tracking information to become active or update after shipment.

Delayed Orders

If your order has not arrived within the estimated 7 business-day timeframe, please contact our customer support team with your order number.

We’ll help you check the latest shipping status and assist with the next steps.

Incorrect Shipping Address

Please carefully review your shipping address before completing your purchase.

If you notice an error, contact us as soon as possible. We’ll do our best to update the address before your order ships.

Once an order has been shipped, we may not be able to make changes to the delivery address.

Damaged Packages

If your package arrives damaged, please contact us as soon as possible and provide:

Your order number
Photos of the package
Photos of the damaged product

We’ll review your request and work with you to resolve the issue.

Contact Us

For any questions regarding your order or shipping, please contact our customer support team.

Email: Sales@powertoolsmax.com