Shipping Policy

Last Updated: August 31, 2026

We’re committed to getting your order to you safely and reliably.

Order Processing

• Orders are typically processed within 1–3 business days after payment is confirmed.

• Once your order has shipped, you’ll receive a shipping confirmation email with tracking information.

• Orders placed on weekends or holidays will be processed on the next business day.

Shipping & Delivery

We currently ship orders within the United States.

Estimated Delivery Time: 12–18 business days

Please note that delivery times are estimates and may vary depending on the shipping carrier, weather conditions, holidays, customs, or other circumstances beyond our control.

Shipping Costs

Any applicable shipping charges will be clearly displayed at checkout before you complete your purchase.

Promotional free-shipping offers may be available from time to time.

Order Tracking

Once your order has been shipped, you’ll receive a tracking number via email.

Please allow up to 48 hours for tracking information to become active or update after shipment.

Delayed Orders

If your order has not arrived within the estimated 12–18 business-day timeframe, please contact our customer support team with your order number.

We’ll help you check the latest shipping status and assist with the next steps.

Incorrect Shipping Address

Please carefully review your shipping address before completing your purchase.

If you notice an error, contact us as soon as possible. We’ll do our best to update the address before your order ships.

Once an order has been shipped, we may not be able to make changes to the delivery address.

Damaged Packages

If your package arrives damaged, please contact us as soon as possible and provide:

• Your order number

• Photos of the package

• Photos of the damaged product

We’ll review your request and work with you to resolve the issue.

Contact Us

For any questions regarding your order or shipping, please contact our customer support team.

Email: Sales@powertoolsmax.com